Privacy Policy

Last updated: 7/31/2025

Kosheli Travel & Tourism ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. This policy is governed by the laws of the United Arab Emirates (UAE).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you make a booking inquiry, such as:

  • Personal Identification Information: Name, email address, phone number.
  • Booking Information: Details of flights, activities, or packages you are interested in.
  • Communications: Any messages or special requests you send to us.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your booking inquiries and provide you with our services.
  • Communicate with you regarding your booking, including confirmations and updates.
  • Improve our website and services.
  • Comply with legal and regulatory obligations within the UAE.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (e.g., airlines, tour operators), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

In accordance with UAE's Personal Data Protection Law (PDPL), you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the details below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected].

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